Disneyland Paris

Disneyland Paris can be a very exciting holiday for children, but is busy and noisy with a lot to see and do which can be overwhelming for children with additional support needs.
The location means there are a number of options to get there, either a short flight or a drive and ferry for those who would rather not fly.
This section gives some information shared by our parents who have visited the park.
The Disney accessibility guide is here: https://www.disneylandparis.com/en-int/guest-services/accessibility-at-disneylandparis
Disney has six on site hotels. The Disneyland Hotel is at the park gates so is the closest, but is a 5* hotel so tends to be expensive. The other hotels are a 15-20 minute walk or a shuttle bus is available.
Many people choose to stay on site so that they are able to return to their hotel during the day for a break, particularly if their child is getting overwhelmed. The Marvel, Newport Bay and Sequoia Lodge hotels also have pools in them.
There are many offsite hotels with easy transport to the park. These may also have the advantage of having a kitchen, and there are large supermarkets nearby such as the Val-de-Europe shopping centre: https://www.disneylandparis.com/en-int/shops/val-deurope-shopping-centre
Hotel packages can include breakfast, and there are a range of cafes, snack vans and restaurants around the parks. There are a McDonalds and Starbucks in the park so there may be familiar food options available, and some restaurants offer click and collect so adults can order a different meal and take it back to their hotel with them.
Charles De Gaulle airport is approximately a 45 minute drive from Disney.
There is a Disney bus that runs called the Magic Shuttle but many report this as being busy. An accessible bus is available which can be booked in advance. https://magicalshuttle.co.uk/
Ubers and private taxis are available and can be booked in advance. A recommended firm is Prestige Travel, Info@prestige-transfer.com, return journey € 150.
The Priority Pass allows priority access to the rides, shows, parades and character encounters, shops and restaurants in Disneyland Paris. It also offers a special-rate park ticket with a discount of 25% off for your ticket and one carers ticket, although many packages include the park tickets so this may not be your cheapest option.
- Rides: the rides all have two queues, one of which is for fast track and priority pass holders. You may still have to queue for a short time, but this is more likely to be for 15 minutes compared to 1-2 hours in the main queue. The pass covers the passholder and up to 4 other people.
- Shows: there is a separate queue for the priority pass holders , however there is no reserved seating so it is not a guarantee of a seat at the front. The pass covers the passholder and up to 2 other people.
- Character visits: there’s a few virtual queues for the most popular characters so the priority pass doesn’t impact these; if you get a spot in the virtual queue you get told when to turn up with just a small queue to wait in when you get there. For the character meets around the park you can head to the front of the queue and the cast member there will give you a card with a time to come back to save waiting in the queue.
You can apply for the pass online (from one month before you visit) or once you get to Disneyland.
If applying online you will receive a confirmation email with a QR code. On the day of your visit, present the QR code and your proof of disability at a Disney Hotel or one of the dedicated desks at the park entrances to collect your card. You apply here: https://www.disneylandparis.com/en-gb/guest-services/priority-card
If you prefer to apply in person, you can do so at the concierge desk of your Disney Hotel or at City Hall on Main Street in the park. Make sure to bring the original copies of your documents. The card will be issued for the duration of your stay.
The list of documentation that’s accepted for a Priority Pass is:
- Disability Living Allowance
- Attendance Allowance Award
- Personal independence payment
- Armed Force Compensation Scheme
- Certificate of Vision Impairment
- U.K. Disabled I.D
- National Disability Card
- Access Card
- Parking Card for Disabled People
- Registration Card BD8
- Adult Disability payment
- Disabled Student’s Allowance
- Scottish Child Disability Payment
To save taking benefit letters etc with you it may also be easier to apply for an Access Card or a National Disability Card.
